(this process could have been better set up) We then found out there was a guide and more than our family attending the time we reserved. When we arrived we had to fill out paperwork in case we damaged the golf carts that was part of the tour. (Which we did) I was also told that the tour last approx. We made our reservation and was asked to show up 15 mins early. My family & I thought it would be a fun trip to visit Lost Canyon Cave and Nature Trail. I saw several men in brand new Top of the Rock polo shirts walking around looking about as happy as my husband. I would have revisited the BAR despite the mediocre food however I think this was a ploy to get people to buy their merchandise.
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Shame on TOR for not having a hostess to inform people of their dress code PRIOR to seating and ordering. His food was cold by the time he got back and the entire event spoiled our dinner and was embarassing.
My husband is the new owner of a Top of the Rock pollo for $80 (the cheapest option available). Now keep in mind we have our hungry children with us, we have already ordered, and we are shortly going on a nonrefundable nature tour in the same location with no other food options around. This is appropriate dress for our nature walk and also a BAR, however my husband was asked to go and purchase a new shirt in order to stay in the restaurant. My husband was wearing a nice pressed T-shirt from Banana Republic, kahaki shorts, and leather shoes. A this point we were approached by a manager stating there was a dress code that required collared shirts for all men.
We ordered our food and drinks and decided to take in the view. I asked if we could just sit anywhere, and they responded with yes. The BAR opened at 5pm, but we were not greeted when we walked into the restaurant, and a group of waitstaff speaking with one another was nearby. We were casually dressed for our nature tour, so we decided to eat in the Buffalo Bar billed as casual fare and not the "fancy" restaurant Osage. My family decided to eat dinner at TOR prior to our nature tour/cave tour we had scheduled for 6pm.
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